CUSTOMER GROWTH AND SERVICE
Move every qualified inquiry towards a clear next step.
EAS is an enterprise agent service for B2B sales and customer teams. It responds to multilingual inquiries using approved knowledge, identifies customer intent, collects the information your team needs and routes opportunities to the right person for follow-up.
Standard from US$1,340 · Advanced from US$2,960
Start an EAS Pilot Talk to an EAS SpecialistFinal scope, usage, integrations, tax and regional support are confirmed in the project proposal.
Two Versions
Choose the scale of customer service you need.
EAS Standard
From US$1,340
For a focused customer-enquiry workflow using approved product knowledge.
- Chinese and English.
- Up to 3,000 agreed product-data entries.
- 1,000 included conversations in year one.
- 12-month service warranty, subject to agreed terms.
- Optional complimentary starter website, with scope agreed separately.
EAS Advanced
From US$2,960
For broader product knowledge and multilingual enquiry handling, with a dedicated agent device.
- Up to five agreed languages.
- Up to 10,000 agreed product-data entries.
- 15,000 included conversations in year one.
- Dedicated device with a prepared runtime; Mac mini reference configuration, model confirmed in the proposal.
- 12-month service warranty, subject to agreed terms.
Included conversations are first-year allowances, not unlimited or perpetual usage. Data-entry definitions, renewals, hardware, tax, integrations and support are confirmed in the proposal. Starting prices are commercial entry points, not monthly subscriptions.
EAS ADVANCED
Dedicated equipment for your agreed deployment.
A Mac mini configuration can provide a dedicated runtime for the agreed EAS deployment. Exact model, memory, storage, model services and network requirements are confirmed in the proposal. Equipment alone does not imply fully offline processing.
Growth Add-ons
Help the right customers find you, then let EAS support the conversation.
GEO & AI Search Visibility
Technical checks, company-fact consistency, useful content and measured visibility reviews. Search engines and AI platforms decide whether to index, cite or recommend a business.
Content & Social Media Management
Audience-specific planning, content production, agreed-channel publishing and review. Platform selection, volume, languages and paid-media spend are scoped separately.
What EAS Helps You Improve
- Respond across languages and time zones.
- Give more consistent answers based on approved information.
- Capture product, use-case and purchasing context.
- Distinguish general questions from stronger buying intent.
- Route qualified opportunities and create follow-up tasks.
- Maintain structured inquiry records for review and improvement.
How It Works
- Receive — engage through the website, forms or approved channels.
- Understand — identify language, topic, intent and missing information.
- Answer — use approved product and service knowledge within configured boundaries.
- Qualify — collect the fields your sales process requires.
- Route — send the inquiry to the responsible team or person.
- Follow through — support tasks, records and operating review.
Human Handover
EAS is designed to recognise when a conversation requires a person. Complex technical questions, commercial commitments, uncertain answers and sensitive topics can be routed to an authorised team member instead of being handled as unrestricted automation.
Who It Is For
- Manufacturers and industrial suppliers with complex product inquiries.
- Trading and distribution companies serving multiple markets.
- B2B teams that receive inquiries outside normal working hours.
- Businesses whose sales staff repeatedly answer the same product or service questions.
- Regional companies seeking a structured customer-engagement entry point.
Optional Starter Website
If the business does not have a suitable digital entry point, a starter company website may be included as an implementation option. It supports the EAS experience but is not the product itself. Scope is confirmed in the proposal.
What EAS Does Not Promise
- A guaranteed number of leads or inquiries.
- Guaranteed sales conversion or revenue.
- Unrestricted answers outside approved knowledge.
- Automatic commercial commitments without defined authority.
FAQ
Can EAS work with our current website?
Where technically suitable, EAS can be configured for an existing website or approved customer channel. Integration is confirmed during scoping.
Do we need a new website?
Not necessarily. If an appropriate entry point is missing, a starter website may be included as an implementation option.
Does EAS replace our sales team?
No. It supports initial response, information collection, qualification and routing. Sales ownership and commercial decisions remain with your team.
What do the starting prices include?
They are starting prices for the Standard and Advanced implementations described above. Exact knowledge preparation, usage, hardware, channels, integrations, support, tax and regional delivery terms are stated in the proposal. GEO and social-media services are optional additions.